IT Support (L1)

• L1 Support for Key Business Applications
  Provide Level 1 support for S4 HANA modules, CRM system, CPQ, and FSM.
• Business Process Improvement
  Assist in executing and supporting initiatives aimed at enhancing business processes across the organization.
• Collaboration with L2 Support
  Coordinate with Level 2 teams for issue resolution, including raising required forms, supporting testing, preparing documentation, and facilitating go-live processes.
• S4P and S4Q Configuration
• Ticket Management and User Support
• Documentation and Compliance
  Maintain comprehensive documentation for Change Request management, including requirement gathering, UAT support, and go-live activities.

Requirements

• Possess Diploma or higher academic qualification is prefarable.
• Knowledge of CRM applications will be added avantages.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

EA License No: 20C0270

EA Personnel No: R22110981

EA Personnel Name: Law Mei Fong