IT Support Specialist (Desktop)

An excellent IT Support Specialist (Desktop) opportunity has just arisen at a cutting-edge tech brand in a growing market, offering a chance to work with an experienced team in a well-established organisation.

Job Purpose:

Deliver responsive and reliable tech support to ensure smooth daily operations for all users.

Job Responsibilities:

• Provide timely technical support to users across various software, hardware, and network issues.
• Troubleshoot and resolve technical issues on desktops, laptops, and client applications.
• Track and update service requests, ensuring clear communication with users and teams.
• Support account setups, password resets, and system access for new and existing staff.
• Assist with IT asset tracking, equipment replacement, and project rollouts or upgrades.

Job Requirements:

• Diploma or Higher Nitec in IT, Computer Science, or a related technical discipline.
• At least 1 year of experience in IT support or helpdesk-related environments.
• Comfortable using Microsoft Office and basic troubleshooting of common tools.
• Some understanding of networks and servers is a plus but not essential.
• Strong communication skills, with a proactive and problem-solving mindset.

The successful IT Support Specialist (Desktop) must possess a solid foundation in IT systems, strong troubleshooting abilities, and a service-oriented attitude.

If you're ready to grow your IT career in a supportive team, let's connect today at Naveen_V@persolkelly.com for more details.

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