1 Yr Project Manager (Cards Processing & Credit Cards) #BCL

Key Responsibilities:

1. Business Development & Requirement Gathering

• Collaborate with CPL business and product heads to identify market opportunities and define new business requirements to increase market share and group profitability.
• Translate business needs into functional requirements and work closely with technical teams to ensure accurate implementation.
• Contribute to the development of business cases and strategic initiatives related to credit card products and card processing systems.

1. Process Improvement & Optimization

• Review and enhance existing systems, processes, and workflows to improve productivity, reduce cost of operations, and mitigate security risks.
• Recommend and implement process changes and system enhancements that support operational efficiency and scalability.
• Monitor performance metrics and KPIs to assess the effectiveness of implemented improvements.

1. Customer Experience Focus

• Ensure new and existing system features are intuitive, customer-friendly, and aligned with business objectives.
• Collaborate with cross-functional teams to enhance end-user experiences across digital and physical touchpoints.

1. Subject Matter Expertise

• Share knowledge and provide subject matter expertise on credit card operations, products, and systems (e.g., authorization, settlement, billing, loyalty).
• Serve as a point of contact for system capabilities, industry trends, and regulatory changes affecting the cards business.

1. Project Management

• Lead or support cross-functional projects, from initiation through planning, execution, testing, and deployment.
• Manage timelines, resources, stakeholders, and project risks to ensure successful delivery of key initiatives.
• Collaborate with internal and external stakeholders, including vendors and service providers, to meet project milestones.

1. Stakeholder Communication

• Prepare and deliver presentations, reports, and updates to senior management and project stakeholders.
• Facilitate workshops and training sessions to ensure alignment across business and technical teams

How to Apply:

Interested applicants, please email your resume to claralim@recruitexpress.com.sg

Clara Crystal Lim Tyn Wei

CEI No: R23117784

Recruit Express Pte Ltd

EA Licence No: 99C4599