Associate Director

JOB SCOPE

· Oversee VIP and Mass Casino areas for Table Games, including Paiza Cash, Paiza Premium areas, private gaming rooms, Main Gaming Floor, High Limits and Ruby Room.

· Ensure unsurpassed guest service through effective management of all functions and Team Members across casino areas.

· Assist with the development, maintenance and management of budget objectives and company initiatives.

· Understand performance analysis and management of table games to optimize results and maximize revenue generation.

· Develop and execute casino strategies and revenue enhancement initiatives with a particular focus on improving profit margins and cost savings.

· Recognize, develop, and facilitate premium players and associated programs.

· Assist in the implementation of marketing programs to promote Sands with particular emphasis on international clients.

· Ensure that gaming is conducted in accordance with all relevant gaming legislation and regulations.

· Ensure compliance with employment laws and regulations.

· Implement and manage casino and company policies and procedures.

· Ensure training, development, and succession of Casino Team Members.

· Liaise with other Departments to ensure effective coordination across the property.

· Facilitate excellent customer service; be aware of the needs of different clientele.

· Read, analyze, and interpret industry journals, financial reports, and legal documents.

· Respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.

· Effectively present information to executive management and/or public groups.

· Assist and support the Senior Vice President of Table Games and other senior management personnel in any special initiatives related to the success of the property.

JOB REQUIREMENTS

Education & Certification

· High School Degree or Bachelor’s Degree preferred in related field.

Experience

· Minimum 10 years’ experience in the gaming industry, with a minimum of 5 years in a senior level/leadership capacity

· Experience in regulatory interpretation, regulatory filing and regulatory dealings are preferred.

· Relevant experience demonstrating an aptitude for analyzing systems, processes and operational procedures.

Competencies

· Understands challenges facing the gaming and hospitality industry

· Smart, dynamic, highly motivated professional with the leadership, professionalism and business skills essential for success

· Confident and persuasive with strong influencing skills

· Ability in developing effective relationships and managing and driving change

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.