Systems Director

Department: Education, Training, and Youth Services

Employment Type: Permanent - Full Time

Location: Dorchester/Roxbury

Description

Key Responsibilities

• Oversees program design, procedures, implementation, evaluations and corrective actions.
• Designs, develops, implements and coordinate collaborative programs and new workforce development projects.
• Ensures the Career Center attains measurable outcomes that aligns with contractual obligations and/or enhances the programs and services of the employment and training system. 
• Oversees the staff of the Career Centers, and monitor partner involvement. 
• Oversees system design, policies, and implementation.
• Evaluates and report on the impact of the program initiatives and ensures the adoption of continuous improvement methodologies for the benefit of the customers. 
• Reviews the budget, revenues, and expenses of the Career Center.
• Establish Career Center operational goals.
• Set objectives for staff, supervises and evaluates job performance.
• Provides and/or ensures technical assistance and training to staff, subcontractors and collaborating agencies.
• Works with representatives from Federal, State and local agencies to develop and coordinate collaborative programs.
• Develops and maintains community contacts, planning groups and collaborators to assist in the design, development and implementation of Career Center programming.
• Work closely with system partners to align programs to create a seamless system of service delivery.
• Coordinates business outreach strategies to increase industry participation in the workforce development system.
• Expand the network of partners and assists in the development of access points for service in the community.
• Interpret laws, regulations and policy guidance in the evaluation of programs for compliance. 
• Perform other related duties as assigned from time to time.

Skills, Knowledge and Expertise

• A minimum of a Bachelor’s degree in business, public administration, human resources or related field, and five to ten years related experience required.
• Current or past operational experience in managing career center services is preferred.
• Ability to present information to various stakeholders, orally and in written form.
• Demonstrated understanding of related Federal, State and Local statutes, regulations and policies.
• Strong written and oral communication skills.
• Ability to work sensitively and effectively with people of diverse cultural backgrounds.

Why Work Here

• Make a Difference: Every day, your work directly impacts the lives of thousands in the Greater Boston community, empowering them and making positive, lasting change.
• Inclusive Environment: ABCD values the diversity of its workforce, with an inclusive culture that respects individuality and promotes collaboration.
• Continuous Learning: We offer numerous training and development opportunities, ensuring our staff remain at the forefront of community action methodologies and strategies.
• Comprehensive Benefits: At ABCD, we take care of our own, providing a competitive benefits package, including health coverage and retirement plans.
• A Legacy of Impact: Join an organization that boasts a legacy spanning over half a century, consistently championing the rights and needs of our community's most vulnerable.
• Teamwork & Camaraderie: Be a part of a passionate team, united in their mission to combat poverty, and ensure every individual can reach their fullest potential.