SERVICE TECHNICIAN

Rutherford Management Company is seeking to hire a full-time Service Technician for a multi-family property located in Rohnert Park, California.

This role offers a competitive hourly rate of $22-$24/hour based on skill level and qualifications. Our team members also enjoy excellent benefits including paid time off, health insurance, paid holidays, and training. Are you looking for a job that will provide you with competitive pay, a great work environment, and excellent benefits and perks? If so, apply today!

Servicing Rohnert Park

Currently seeking a Service Technician for an outstanding opportunity with a fully integrated private real estate investment company.

The Service Technician is responsible for the completion of general maintenance tasks including service requests and turnover functions that preserve assets and providing quality living environments for customers and topnotch curb appeal standards. This includes grounds clean up consistent with curb appeal standards for each property, maintaining safe and efficient practices in line with safety policies and overseeing and communicating to management physical or liability hazards with a high propensity towards customer service with internal and external customers.

Responsibilities of the Service Technician:

• Identify curb appeal needs, generate and schedule service requests to ensure timely completion of curb appeal related tasks.
• Complete service requests and provide written documentation of work performed, detail turnover units, and satisfactorily complete all turnover punch list items to ensure we are meeting zero defects 3-5 day turn standard.
• Support asset preservation through participation in 1/12th inspections, risk audits, and curb appeal audits.
• May assist in the preparation of incident reports.
• Communicate progress on assigned tasks and other work daily.
• Communicate material needs to the Community Manager and help minimize expenses through inventory control.
• Assistance with installations and basic property maintenance upkeep.
• Complete special projects or major replacements as assigned.
• Provide excellent customer service through different methods of communication, both in person and over the phone.
• Complete move-in and move-out inspections.
• Assist in the preparation of annual property budget, including recommendations for major Capital Improvements and gathering bids from contractors.
• Adhere to the letter and spirit of Fair Housing Laws at all times, exercising the highest ethical standards, positively contributing to the company's reputation, and minimizing company exposure to risk and liability.

Requirements of the Service Technician:

• Two years of general maintenance experience required.
• One-year minimum experience in apartment maintenance or related field preferred.
• Knowledge and basic skills in plumbing, repairing appliances, electrical, lock replacement, drywall repair, and carpentry.
• Painting experience preferred
• Basic mechanical aptitude, understanding of building materials and tools.
• Sufficient verbal and written communication skills.
• Valid Driver's License and reliable vehicle required for those who are assigned to travel to more than one property.
• Detail oriented.
• Ability to prioritize tasks and manage time effectively.
• Ability to work well independently and in teams because teamwork is the foundation of our success.
• Must be able to function effectively in a customer service environment and carry out instructions.
• Must display professionalism when interacting with fellow employees, vendors and customers.

ABOUT RUTHERFORD MANAGEMENT COMPANY

Rutherford Management Company is a privately owned and operated property management company dedicated to providing quality living experiences since 1990. Through thoughtful management and a steadfast customer-first approach, we have successfully grown to over 6,600 doors while staying true to our roots and original mission.

In everything we do, we are rooted in integrity, excellence, and top-notch customer service. Our team members embrace these values, striving to be trustworthy, genuine, and always ready to provide an unparalleled resident experience. Working at Rutherford Management Company is much more than just a job - it's a career.

WORK SCHEDULE

Although work hours may change during periods of high turnover, construction/rehab, lease-up, budget preparation, or while special projects are underway, work hours are typically 8am-5pm Monday through Friday. The schedule may be adjusted from time to time to accommodate special projects or resident appointment requests. Call Rotation may involve emergency service requests that must be responded to after hours and/or on weekends.

Daily travel between the properties is required for Service Technicians who are assigned to more than one property. Travel is also required for company training events, budget or financial review meetings, and special project events.

ARE YOU READY TO JOIN OUR TEAM?

If you feel that you would be the right customer service-focused assistant property Service Technician for this job, please fill out our initial 3-minute, mobile-friendly application so that we can review your information. We look forward to meeting you!