Evaluates vendor operations, products, and services for compliance with government and company quality standards. Conducts audits and testing of products, materials, and processes to measure effectiveness and compliance with company expectations. Analyzes and monitors metrics and KPIs to suggest improvement initiatives. Works with vendors and identifies alternative vendors to mitigate risks and resolve problems. Assists with drafting and negotiating service-level agreements to ensure performance/quality metrics, responsibilities, expectations, and penalties are adequately defined. Prepares rep ...orts and updates on vendor status and quality. Requires a bachelor's degree. Typically reports to a manager or head of a unit/department. Work is closely managed. Works on projects/matters of limited complexity in a support role. Typically requires 0-2 years of related experience.More Show Less
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