Top Call Center Executive Jobs

The Top Call Center Executive develops and administers procedures for interacting with customers in a contact center environment. Plans and directs all aspects of an organization's contact center policies, objectives, and initiatives. Being a Top Call Center Executive may require an advanced degree. Evaluates, analyses contact center operations and oversees any efficiency improvement. In addition, Top Call Center Executive typically reports to top management. The Top Call Center Executive manages a departmental function within a broader corporate function. Develops major goals to support broad ... functional objectives. Approves policies developed within various sub-functions and departments. Comprehensive knowledge of the overall departmental function. Working as a Top Call Center Executive typically requires 8+ years of managerial experience. More
Show Less