Telemarketing Team Leader Jobs

The Telemarketing Team Leader monitors and evaluates interactions and workflow to ensure that performance standards and sales target are met. Supervises the daily activities of a team of contact center representatives who place and receive calls or other interactions with the intent of selling or promoting company products or services. Being a Telemarketing Team Leader typically reports to a head of a unit/department. May require a bachelor's degree. The Telemarketing Team Leader supervises a small group of para-professional staff in an organization characterized by highly transactional or rep ... etitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. Working as a Telemarketing Team Leader typically requires 3 years experience in the related area as an individual contributor. More
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