What does a Service Resource and Scheduling Specialist Do?
The Service Resource and Scheduling Specialist oversees timely processing of work orders. Schedules repairs with customers and prepares schedule for shop and field service personnel. Being a Service Resource and Scheduling Specialist typically reports to a supervisor or manager. Requires a high school diploma or its equivalent. Working as a Service Resource and Scheduling Specialist typically requires 1-3 years of related experience. May be entry level if some experience in the skill. Gains or has attained full proficiency in a specific area of discipline. Works under moderate supervision.
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