Senior Voice Communications Analyst Jobs

The Senior Voice Communications Analyst makes suggestions to end users regarding voice communications software and hardware solutions, and offers support and troubleshooting. Designs, reviews, analyzes, and maintains an organization's voice communications system. Being a Senior Voice Communications Analyst may research and recommend vendors. Ensures uninterrupted access to all voice telecommunication features, including voicemail, ACD or PBX systems. In addition, Senior Voice Communications Analyst reports on system specifications to support upgrades and to ensure proper integration. Coordinat ... es upgrade schedules with internal or external programmers. May require a bachelor's degree in area of specialty. Typically reports to a supervisor or manager. Working as a Senior Voice Communications Analyst typically requires 4 to 7 years of related experience. Contributes to moderately complex aspects of a project. Work is generally independent and collaborative in nature. More
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