Summary of Position. The RMA Manager is responsible for managing Return Merchandise Authorization “RMA” repair team’s daily activities, ensure repair team meets monthly repair goals. Essential Functions. Globally manage RMA activity in operations. Work closely with internal departments such as Operations, Customer Service / Technical Support, Quality and Engineering as required. Maintain, review, and update process documentation regularly. Review...
At UVeye, we're on a mission to redefine vehicle safety and reliability on a global scale. Founded in 2016, we have pioneered the world's first fully automated suite of vehicle inspection systems. At the heart of this innovation lies our advanced AI-centric technology, representing the pinnacle of computer vision, machine learning, and generative AI within the automotive sector. With over $380M in funding and strategic partnerships with industry ...
Job Summary. The motivated and highly technical Quality professional will maintain and improve our return merchandise authorization (RMA) processing including cycle time, administration, publishing reports and direct line communication with customers on technical aspects of Quality related product issues. Job Description. Receive and review customer requests for product returns, evaluate eligibility based on company policies, and generate RMA num...
