Evaluates the quality of patient care. Monitors compliance with current laws, process improvements, and implementation of clinical best practices. Reviews and analyzes customer complaints. Helps train staff on new or improved clinical practices. Requires an associate's degree/bachelor's degree and is licensed to practice nursing. Typically reports to a manager or head of a unit/department. Typically requires 4 to 7 years of related experience. Contributes to moderately complex aspects of a project. Work is generally independent and collaborative in nature.
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