What does a Product Return/Solutions Team Lead Do?
The Product Return/Solutions Team Lead handles defective, discontinued or recalled goods and destroys returned goods as appropriate. Supervises the receipt of goods for return and coordinates return of goods to vendors. Being a Product Return/Solutions Team Lead may require an associate's degree or its equivalent. Ensures the returns process follows appropriate procedures and maintains documents as necessary. In addition, Product Return/Solutions Team Lead typically reports to a manager. The Product Return/Solutions Team Lead supervises a small group of para-professional staff in an organizati ...on characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. Working as a Product Return/Solutions Team Lead typically requires 3 years experience in the related area as an individual contributor.More Show Less
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