Antietam Broadband is looking for a NOC Supervisor to. oversee the daily activities of the NOC team to ensure the smooth and efficient operation of network infrastructure. This role includes managing, training, and mentoring NOC staff, as well as maintaining high levels of performance and service quality for all network services. The NOC Supervisor also collaborates with other teams to resolve network issues and improve operational processes. Sch...
Job Title. NOC Supervisor. Job Description Summary. The Supervisor of the National Operations Call Center (NOC) is accountable and responsible for the direction and performance of the CSR’s to ensure execution of the business plan of the Distributed Facilities Services Group. The Supervisor is accountable for development and oversight of the CSR’s as well as the monitoring and maintenance of the technology systems used by the call center staff. T...
