Manages a team of Network Service Representatives who are responsible for identifying and resolving telecommunications service or billing issues or inquiries. Develops and implements service plans to ensure customer satisfaction. Monitors service problems and reports network failures. May require a bachelor's degree. Typically reports to a head of a unit/department. Typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the b ...udget. Typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments.More Show Less
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Job Details. Role Purpose. At LSEG, we consider on providing opportunities equally as priority, we strive to establish teams that are diverse and encourage coordinated working and sharing of ideas. . At LSEG USA, you can be your best self. Our open and inclusive culture and collaborative communities connect colleagues from across the world, and a host of skill development programmes support our people's personal and professional growth. This role...
Role Purpose. At LSEG, we consider on providing opportunities equally as priority, we strive to establish teams that are diverse and encourage coordinated working and sharing of ideas. At LSEG USA, you can be your best self. Our open and inclusive culture and collaborative communities connect colleagues from across the world, and a host of skill development programmes support our people's personal and professional growth. This role works with the...
