Supervises a team of collectors who limit collection portfolio losses and delinquencies. Oversees collections procedures to ensure compliance with all policies and procedures. Evaluates past-due accounts for accuracy. Provides reports to management with recommendations for improvement and referrals of complex accounts. May require a bachelor's degree. Typically reports to a manager or head of a unit/department. Supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decis ...ions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. Typically requires 3-5 years experience in the related area as an individual contributor.More Show Less
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