The Manager of Returns communicates the returns process with vendors, customers, and employees and manages employees involved in the returns process. Responsible for the entire returns process. Being a Manager of Returns typically reports to a head of a unit/department. May require an associate's degree in area of specialty. The Manager of Returns supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority f ...or personnel actions. Thorough knowledge of department processes. Working as a Manager of Returns typically requires 3-5 years experience in the related area as an individual contributor.More Show Less
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