Manager of Product Returns and Repairs

Manager of Product Returns and Repairs Jobs

What does a Manager of Product Returns and Repairs Do?

The Manager of Product Returns and Repairs communicates the returns process with vendors, customers, and employees and manages employees involved in the returns process. Responsible for the entire returns process. Being a Manager of Product Returns and Repairs typically reports to a head of a unit/department. May require an associate's degree in area of specialty. The Manager of Product Returns and Repairs supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions ... within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. Working as a Manager of Product Returns and Repairs typically requires 3-5 years experience in the related area as an individual contributor. More
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