Intermediate Voice Communications Analyst Jobs

The Intermediate Voice Communications Analyst makes suggestions to end users regarding voice communications software and hardware solutions, and offers support and troubleshooting. Designs, reviews, analyzes, and maintains an organization's voice communications system. Being an Intermediate Voice Communications Analyst may research and recommend vendors. Ensures uninterrupted access to all voice telecommunication features, including voicemail, ACD or PBX systems. In addition, Intermediate Voice Communications Analyst reports on system specifications to support upgrades and to ensure proper int ... egration. Coordinates upgrade schedules with internal or external programmers. May require a bachelor's degree in area of specialty. Typically reports to a supervisor or manager. Working as an Intermediate Voice Communications Analyst typically requires 2 to 4 years of related experience. Gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. More
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