What does an In-Store Customer Assistance Specialist Do?
The In-Store Customer Assistance Specialist initiates returns, resolves customer issues or escalates complaints to management as appropriate. Responsible for assisting patrons at the customer service desk within a grocery store. Being an In-Store Customer Assistance Specialist may require a high school diploma or its equivalent. May be responsible for selling novelty or non-perishable items. In addition, In-Store Customer Assistance Specialist typically reports to a supervisor or manager. Being an In-Store Customer Assistance Specialist possesses a moderate understanding of general aspects of ...the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience.More Show Less
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