SUMMARY OF POSITION. The primary role of the Helpdesk Administration is to provide end user assistance. This includes the responsibility to properly document changes. The Help Desk Technician will contribute to problem resolution by giving in-person, hands-on support to end users at the desktop level. ESSENTIAL DUTIES AND RESPONSIBILITIES. . Perform Help Desk activities and document resolutions, identify problem areas, and devise and deliver solu...
Lynker is supporting the National Oceanic and Atmospheric Administration (NOAA) in providing comprehensive river and flood forecasts and warnings, for use by the public and emergency managers to protect life and property. This critical water intelligence also supports socio-economic decision-making for a sustained and enhanced economy. We are seeking an experienced Helpdesk Administrator to support the team that provides integrated water predicti...
Helpdesk Administrator. An automation company, in Philadelphia, that works with some of the largest brand names in robotics and fortune 500 companies, is looking to hire a Helpdesk administrator on a contract basis. In this role you will be doing level 1 desktop support in a mixed Windows and Linux environment, setting up new computers, password resets, managing accounts in google suite, and supporting their 30 internal users. The client is looki...
Aqueduct Technologies is. seeking a skilled. Contract. Helpdesk Administrator. in an. onsite. basis to join our customer’s team in. Milton, MA. and provide essential technical support to their employees and customers. The ideal candidate will have strong communication skills, a solid understanding of IT systems, and the ability to troubleshoot and resolve technical issues efficiently. This role requires excellent customer service skills, attentio...
Are you a technical support wizard with a passion for providing exceptional service to end users. Do you thrive in a fast-paced environment and enjoy troubleshooting and resolving IT issues efficiently. If so, we have an exciting opportunity for you to join our customer’s team as a. Help Desk Administrator. Our customer is located in Boston, MA and this is a flexible role with a hybrid schedule. Responsibilities. Provide top-notch technical suppo...
Receives and responds to queries (via email, chat, phone, etc.). Contacts querant and gathers details or additional information on the issue until comprehension is complete. Determines the best solution based on the issue and details provided by querant. Conveys solution in language and at level of sophistication of querant. Performs network repairs, as appropriate. Walks querant through problem-solving process or may provide troubleshooting by t...
