What does a Grievance and Appeals Resolution Supervisor Do?
The Grievance and Appeals Resolution Supervisor monitors the research, investigation, negotiation and resolution of all types of appeals and grievances. Supervises a team responsible for review of appeals and grievances to ensure the resolutions are legal and follow company guidelines and procedures. Being a Grievance and Appeals Resolution Supervisor typically reports to a manager or head of a unit/department. Requires a bachelor's degree. The Grievance and Appeals Resolution Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactiona ...l or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. Working as a Grievance and Appeals Resolution Supervisor typically requires 3 years experience in the related area as an individual contributor.More Show Less
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