Responsible for monitoring account activity to detect possible customer fraud. Reviews account activity to identify and research possible fraud cases. Contacts customers after potential fraud detection to verify or explain unusual account activity. Uses established processes and procedures to reconcile fraud losses and document findings. Escalates more complex fraud activity as needed. Requires a high school diploma or equivalent. Typically reports to a supervisor. Works independently within established procedures associated with the specific job function. Has gained proficiency in multiple co ...mpetencies relevant to the job. Typically requires 3-5 years of related experience.More Show Less
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