What does a Financial Services Operations Supervisor Do?
The Financial Services Operations Supervisor schedules and monitors production activities to ensure all production goals are achieved. Supervises a team of clerical and administrative support clerks in a banking operations group. Being a Financial Services Operations Supervisor conducts quality audits to verify compliance with operational policies and procedures. Researches and resolves any escalated processing issues. In addition, Financial Services Operations Supervisor may require a bachelor's degree. Typically reports to a manager or head of a unit/department. The Financial Services Operat ...ions Supervisor supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Working as a Financial Services Operations Supervisor typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes.More Show Less
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