At Five Rivers IT, we build and service reliable IT infrastructures for midsized businesses. Five Rivers IT has been growing at a consistent rate of 30% a year for the last 3 years. We are in search of a Escalation Engineer to join the dynamic team of professionals providing world-class IT services to its clients in the NYC metro area. Responsibilities. Attending customer support requests and service escalations via phone, email or chat. Attendin...
By making evidence the heart of security, we help customers stay ahead of ever-changing cyber-attacks. Corelight is a cybersecurity company that transforms network and cloud activity into evidence. Evidence that elite defenders use to proactively hunt for threats, accelerate response to cyber incidents, gain complete network visibility, and create powerful analytics using machine learning and behavioral analysis tools. Easily deployed and availab...
RedSeal, a pioneer in proactive exposure management and winner of the SC Award for Best CTEM Solution, helps organizations see, understand, and secure their hybrid digital environments—spanning IT, remote, OT, cloud, and IoT. By dynamically modeling the entire environment, RedSeal uncovers hidden assets, misconfigurations, and lateral attack paths. prioritizes exposures based on business-critical impact with Risk Radius™. and continuously validat...
This position is intended to serve as a member of the Escalation team, researching complex issues for a leading medical software company. The role investigates issues by analyzing problems and exploring the baseline program to determine the root cause, leading to resolution. It will encompass both the system environment and the software application, so the escalation engineer will need to be familiar with Windows Server environments, as well as c...
