Summary for Dock Representative. The position works with cruise line shore excursion staff, motor coach dispatchers and driver/guides, vessel crew, and other dock personnel to ensure our tours depart and arrive in a timely fashion, and according to the quality and customer service standards set by Allen Marine and the cruise lines. This is a shore-based position. Essential Duties & Responsibilities for Dock Representative. Must present a professi...
Summary for Dock Representative. The position works with cruise line shore excursion staff, motor coach dispatchers and driver/guides, vessel crew, and other dock personnel to ensure our tours depart and arrive in a timely fashion, and according to the quality and customer service standards set by Allen Marine and the cruise lines. This is a shore-based position. Essential Duties & Responsibilities for Dock Representative. Must present a professi...
Summary for Dock Representative. The position works with cruise line shore excursion staff, motor coach dispatchers and driver/guides, vessel crew, and other dock personnel to ensure our tours depart and arrive in a timely fashion, and according to the quality and customer service standards set by Allen Marine and the cruise lines. This is a shore-based position. Essential Duties & Responsibilities for Dock Representative. Must present a professi...
Summary for Dock Representative. The position works with cruise line shore excursion staff, motor coach dispatchers and driver/guides, vessel crew, and other dock personnel to ensure our tours depart and arrive in a timely fashion, and according to the quality and customer service standards set by Allen Marine and the cruise lines. This is a shore-based position. Essential Duties & Responsibilities for Dock Representative. Must present a professi...
Role Summary. As a. Dock Representative. you will be responsible for providing excellent customer service to guests, those arriving from cruise ships or other tour groups. Your role will involve assisting customers, answering phones, offering in-depth knowledge about tours, and ensuring the smooth and safe operation of daily activities. You will be key in maintaining communication with cruise line staff, transportation companies, and operation te...
