Manages all customer retention activities. Takes initiatives in customer satisfaction via process improvement plans and efficient reporting and flow of information. Maintains industry relationships and develops budgets and controls costs. Responsible for leading a team of retention members. Requires a bachelor's degree in area of specialty. Typically reports to a head of a unit/department. Manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority ...for personnel actions. Typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes.More Show Less
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The Customer Retention Manager is responsible for implementing, managing, and executing customer retention tactics including email, push, and SMS sends to advance the organization’s goals and objectives. Assists the Director of Lifecycle Marketing in improving customer retention and brand loyalty through various initiatives. \n. Duties & Responsibilities. Owns and manages a strategic campaign calendar for email, SMS, and push notification sends, ...
Arona Home Essentials has a long legacy as an industry leader, with continued growth regardless of the economy. We are built on a foundation of excellence, customer focus, quality products and services. We operate over 50 stores in Iowa, Nebraska, Texas, Illinois, Michigan, Florida, Colorado, Kentucky, Indiana, Missouri, New York, Pennsylvania, and Puerto Rico. We are currently looking to hire a. Customer Retention Manager. You will have access...
Arona Home Essentials has a long legacy as an industry leader, with continued growth regardless of the economy. We are built on a foundation of excellence, customer focus, quality products and services. We operate over 50 stores in Iowa, Nebraska, Texas, Illinois, Michigan, Florida, Colorado, Kentucky, Indiana, Missouri, New York, Pennsylvania, and Puerto Rico. We are currently looking to hire a. Customer Retention Manager. You will have access t...
The Customer Retention Manager is responsible for proactively maintaining business relationships within an assigned book of business for the Commercial and Industrial Lines of Business. Key Responsibilities Maintain and retain existing customers by building long lasting business relationships Effectively support the retention process when needed in both a sales and customer service capacity Respond to inbound calls and certified mail cancellation...
Arona Home Essentials has a long legacy as an industry leader, with continued growth regardless of the economy. We are built on a foundation of excellence, customer focus, quality products and services. We operate over 50 stores in Iowa, Nebraska, Texas, Illinois, Michigan, Florida, Colorado, Kentucky, Indiana, Missouri, New York, Pennsylvania, and Puerto Rico. We are currently looking to hire a. Customer Retention Manager. You will have access t...
Arona Home Essentials has a long legacy as an industry leader, with continued growth regardless of the economy. We are built on a foundation of excellence, customer focus, quality products and services. We operate over 50 stores in Iowa, Nebraska, Texas, Illinois, Michigan, Florida, Colorado, Kentucky, Indiana, Missouri, New York, Pennsylvania, and Puerto Rico. We are currently looking to hire a. Customer Retention Manager. You will have access...
CUSTOMER RETENTION MANAGER (REMOTE). Base Salary: $90,000 - $110,000. Coverage Area: Mid-Atlantic & New York. 50% travel is required. First things First: Who are we. . Twice the size of our next largest competitor, First Student is the leading school transportation solutions provider in North America. Every day, we complete 5 million student journeys, moving more passengers than all U.S. airlines combined. With a team of highly trained drivers an...
Arona Home Essentials has a long legacy as an industry leader, with continued growth regardless of the economy. We are built on a foundation of excellence, customer focus, quality products and services. We operate over 50 stores in Iowa, Nebraska, Texas, Illinois, Michigan, Florida, Colorado, Kentucky, Indiana, Missouri, New York, Pennsylvania, and Puerto Rico. We are currently looking to hire a. Customer Retention Manager. You will have access...
Arona Home Essentials has a long legacy as an industry leader, with continued growth regardless of the economy. We are built on a foundation of excellence, customer focus, quality products and services. We operate over 55 stores in Iowa, Nebraska, Texas, Illinois, Michigan, Florida, Colorado, Kentucky, Indiana, Missouri, New York, Pennsylvania and Puerto Rico. We are currently looking to hire a. Customer Retention Manager. You will have access...
Arona Home Essentials has a long legacy as an industry leader, with continued growth regardless of the economy. We are built on a foundation of excellence, customer focus, quality products and services. We operate over 56 stores in Iowa, Nebraska, Texas, Illinois, Michigan, Florida, Colorado, Kentucky, Indiana, Missouri, Pennsylvania, New York, and Puerto Rico. We are currently looking to hire a. Customer Retention Manager. You will have acces...
Arona Home Essentials has a long legacy as an industry leader, with continued growth regardless of the economy. We are built on a foundation of excellence, customer focus, quality products and services. We operate over 50 stores in Iowa, Nebraska, Texas, Illinois, Michigan, Florida, Colorado, Kentucky, Indiana, Missouri, and Puerto Rico. We are currently looking to hire a. Customer Retention Manager. You will have access to a comprehensive ben...
