Customer Complaint Adjustments Clerk III

Customer Complaint Adjustments Clerk III Jobs

What does a Customer Complaint Adjustments Clerk III Do?

The Customer Complaint Adjustments Clerk III analyzes associated documents and makes necessary adjustments to accounts and/or recommendations to resolve customer issues. Reviews and follows up on customer complaints regarding account balances and uncredited items. Being a Customer Complaint Adjustments Clerk III may supervise and guide lower-level adjustment clerks. Communicates results of findings to customer. In addition, Customer Complaint Adjustments Clerk III requires a high school diploma. Typically reports to a supervisor or manager. Being a Customer Complaint Adjustments Clerk III has ... gained proficiency in multiple competencies relevant to the job. Works independently within established procedures associated with the specific job function. Working as a Customer Complaint Adjustments Clerk III typically requires 3-5 years of related experience. More
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