Experienced CRM Lead to be deployed onsite with a client, responsible for leading the design, implementation, and integration of Oracle Service Cloud (OSC) with Genesys Cloud CX and enterprise telephony systems. This position is a cross-functional leadership role involving hands-on system knowledge, technical integration, and business process alignment across customer service and support environments. Job Description. Lead onsite CRM initiatives ...
Make your mark for patients. We are looking for a Insights to Impact. CRM Lead. who is. intellectually curious, self-driven, and adaptable. to join our. Ecosystems Operations team. based in our. Atlanta, Georgia. office in the. United States. This hybrid position requires a minimum of 40% on site presence. About The Role. You will manage the CRM system from a business perspective, being the central contact for all strategic, tactical, and trainin...
Job Description. The CRM Lead will serve as the principal architect and delivery manager for the Pennsylvania Turnpike Commission's (PTC) Unified Business Operations System (UBOS) CRM and portal initiatives. This role oversees Microsoft Dynamics 365 Customer Engagement (CE) design, development, integration, and deployment, leveraging Azure AI and Power Platform technologies to enhance customer experience, automate workflows, and drive enterprise ...
