Position. The Director of CRM (Client Relationship Management) is responsible for customer insights and clienteling strategy and execution at Fendi Americas. The Director will own the development, implementation and adoption of CRM campaigns and programs across the customer lifecycle (from acquisition to retention) and across channels (brick-and-mortar, e-commerce and client services). By embracing the Omnichannel approach, they will leverage dat...
DIRECTOR CRM. . . Summary. . . . . . . . . . Responsible for overall CRM planning and operations. . Role: “Leader”. The CRM Director is an experienced marketing and planning professional with expert knowledge in Relationship Marketing and Direct Response. This position is shared across the portfolio and is charged to deliver sound CRM strategy and identify ways to demonstrably add value to our clients' business in support of their business goals....
