Maintains, repairs, and troubleshoots desktop hardware and software packages. Also responsible for customer service and end-user training. May require a bachelor's degree or its equivalent. Typically reports to a supervisor. Typically requires 0-2 years of related experience. Works on projects/matters of limited complexity in a support role. Work is closely managed.
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FEW OF DAILY DUTIES / RESPONSIBILITIES. 1. BUILD DESKTOPS, LAPTOPS, AND TABLETS, USING MICROSOFT DESKTOP DEPLOYMENT TOOLKIT. 2. ENSURE THE BITLOCKER ENCRYPTION KEY IS SUCCESSFULLY STORED IN ACTIVE DIRECTORY. 3. ENSURE THE MICROSOFT SYSTEM CENTER CLIENT IS INSTALLED ON EACH LAPTOP, TABLET, AND WORKSTATION DURING THE BUILD PROCESS. 4. ENSURE EACH LAPTOP, TABLET, AND WORKSTATION STAYS CONNECTED TO THE NTS NETWORK FOR AT LEAST 2.5 HOURS AFTER BUILD C...
