DUTIES AND RESPONSIBILITIES. Assist clients in applying and troubleshooting SOLIDWORKS tools in their design/development, analysis, and manufacturing tasks. Ensure customers are successfully engaged and utilizing SOLIDWORKS and related products through telephone, web, email, and onsite communication. Exercise of problem-solving skills and processes to assist our clients. Determining and setting priority levels on customer issues to ensure timely ...
Client Success Analyst. About Drips. Drips enables enterprises to connect with consumers through an AI-powered conversational outreach strategy that includes human-like two-way texting, scheduled calling and voicemail messages. Backed by a proprietary natural language processing model, our platform has handled over half a billion humanized conversations to date, enabling us to deliver automation at a scale that no other competitor in the messagin...
