The Call Center Sales Coach coaches and motivates the contact center staff to meet targeted sales goals. Designs sales training materials on company products, business practices, and contact center practices. Being a Call Center Sales Coach may require a bachelor's degree. Supports evaluating sales performance and product knowledge. In addition, Call Center Sales Coach typically reports to a manager or head of a unit/department. Being a Call Center Sales Coach gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. Working as a ... Call Center Sales Coach typically requires 2 to 4 years of related experience.More Show Less
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