Branch Staff Support Services Representative III Jobs

The Branch Staff Support Services Representative III serves as the point of contact to guide and assist branch staff with product information, operational policies, and transaction processes. Responsible for providing internal customer and solution services to bank branch employees. Being a Branch Staff Support Services Representative III escalates issues internally as necessary. Responds to questions and resolves cases by researching bank procedures and/or regulatory governance. In addition, Branch Staff Support Services Representative III completes call tracking and supporting documentation ... associated with each case. Requires a high school diploma or equivalent. Typically reports to a supervisor. Being a Branch Staff Support Services Representative III works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. Working as a Branch Staff Support Services Representative III typically requires 3-5 years of related experience. More
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