Develops relationships with larger and more complex clients to increase revenue. Pursues relationships with potential new accounts and identifies business opportunities to upsell services/products to current and new businesses. Drives retention and growth among customers by understanding their business needs and helping them succeed. Has detailed knowledge of products and services offered and ensures that products and services consistently meet client needs. Maintains a cadence of communicating with customers to ensure client satisfaction and promote ongoing contract renewal. Advises internal ...teams on product and service improvements/suggestions based on client feedback. Provides sales quotes and responds to requests for proposals. Typically requires a bachelor's degree. Typically reports to a manager. Work is highly independent. May assume a team lead role for the work group. A specialist on complex technical and business matters. Typically requires 7+ years of related experience.More Show Less
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The Account Manager will serve as a strategic liaison between the organization and its public sector clients, ensuring the delivery of high-quality services and solutions that align with governmental standards and community objectives. This role requires a strong understanding of public sector operations, contract management, and stakeholder engagement, with proven experience in managing complex accounts across municipal, state, or federal agenci...
