The middle office is a team of employees working in a financial services institution. Financial services institutions can be divided into three sections: the front, the middle and the back office. The front office is composed of customer-facing employees such as sales personnel. The middle office is made up of the risk managers and the information technology managers who manage risk and maintain the information resources. The back office is composed of the human resources department, office managers and customer care representatives who provide support, administrative and payment services. Gen ...
erally, the back and middle office involves non-revenue generating operations related to risk management and ensuring proper execution of transactions.
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