What are the responsibilities and job description for the IT Support position at ZUUZ?
Job Title: IT Support Specialist
Location: Plano, Texas, United States
Company: AI Technology Company
Daily Responsibilities:
- Provide first-level technical support for employees, including laptops, desktops, mobile devices, and peripherals
- Troubleshoot hardware, software, network, and connectivity issues (Windows, macOS, cloud tools)
- Manage user accounts, access permissions, and security policies across internal systems
- Support collaboration and productivity tools (email, video conferencing, project management platforms)
- Assist with onboarding and offboarding of employees, including system setup and access control
- Maintain IT documentation, asset tracking, and routine system checks
- Coordinate with vendors and internal teams for issue resolution and upgrades
What We Offer:
- Opportunity to work in a cutting-edge AI-driven company
- Competitive salary and benefits package
- Health insurance, paid time off, and holidays
- Exposure to modern cloud, AI, and automation technologies
- Collaborative work culture with learning and growth opportunities
- Flexible or hybrid work options (role-dependent)