Integrated Clinic Associate

Description

The Integrated Clinic Associate is responsible for coordinating integrated medical, behavioral health and substance use care for clients. The Integrated Clinic Associate arranges regular multidisciplinary treatment plan meetings with the client, the treatment team, and other natural supports to create a person-centered plan of care. Work as a collaborative member of the care coordination team and provides administrative support to the Psychiatry/Integrated Clinic programs.

Responsibilities

• Utilize patient registries to monitor population health data and required CCBHC activities; coordinate with treatment team and client to assist with completion and make referrals as needed.
• Administer social determinant of health screeners and coordinate with nursing/care coordination staff on follow-up for additional resources or services.
• Coordinate communication between the client, primary care, behavioral health, substance use, and other service providers, ensuring current releases of information are in place.
• Assist with scheduling hospital/emergency room follow-up appointments in psychiatry within 7 days of discharge and ensuring transportation/telehealth capability in place for the appointment.
• Facilitate and monitor internal and external referrals and close the loop. Schedule internal referrals for Psychiatry and Integrated Clinic services.
• Track appointments and follow-up with the client if the appointment is missed.
• Assist with obtaining releases of information and other required forms.
• Manage client phone calls in a professional and courteous manner; transfer clients to other appropriate staff members and relay messages as indicated.
• Prepare and administer required paperwork for client appointments including visit packets, screeners, surveys, consent forms, and others as requested.
• Coordinate with Integrated Clinic providers to manage client appointments and provider schedules including blocking group rooms, sending zoom invites, and providing appointment reminder calls.
• Accept and process client payments utilizing appropriate methods.
• Act as Apple Tree Dental coordinator/liaison.
• Communicate non-CareLogic program in-person appointments to Support Services (Reiki/Apple Tree Dental).

Qualifications

Requirements and Qualifications

• High school graduate or equivalent.
• Minimum two years of experience in a behavioral healthcare setting with a focus on customer service/client engagement.

About Us:

Since 1966, Zumbro Valley Health Center has been serving our community as a non-profit organization. We serve the twelve county region of Southeast MN and have over 240 employees. We are one of the few providers in the state, to provide such an integrative and comprehensive care to all children, adults, and families. In order to provide an integrative approach, we offer a wide variety of services including Outpatient Psychotherapy and Substance Use, Inpatient Residential Treatment, Withdrawal Management and Detoxification, Housing, Skills – Based Training and Targeted Case Management for adults and children, and more.

Pay: $22.15 - $26 per hour. Compensation is based on years of experience.

Benefits Package

• Medical Insurance

• Dental Insurance

• Vision Insurance

• Short-Term and Long-Term Disability

• Life Insurance

• Generous Paid Time Off (PTO)

• 401(k) and Roth 401(k) with Employer Match

• Pet Insurance

• Qualified Employer for Public Service Loan Forgiveness

• Employee Assistance Program (EAP)

• Free Parking & Employee Discounts

Zumbro Valley Health Center is proud to be an equal opportunity employer, committed to building a diverse and inclusive workforce.

We encourage all applicants to apply.

Salary : $22 - $26