What are the responsibilities and job description for the Airport CSR position at zTrip?
Airport CSR – Be the First Impression with zTrip!
zTrip is looking for friendly, dependable Airport Customer Service Representatives (CSR) to support daily operations at Jacksonville International Airport. This role is essential in creating a welcoming first impression for travelers while helping them connect with safe, reliable transportation. Our mission is simple: to improve the lives of our customers, drivers, and employees through innovative transportation solutions.
Why Join zTrip?
At WHC/zTrip, people are at the heart of our success. As the largest taxi company in the U.S., operating in 39 cities across 14 states, we continue to grow—and we’re looking for motivated team members who want to grow with us. If you’re dependable, customer‑focused, and enjoy working in a fast‑paced airport environment, this role is for you.
What We Offer As An Airport CSR
zTrip is looking for friendly, dependable Airport Customer Service Representatives (CSR) to support daily operations at Jacksonville International Airport. This role is essential in creating a welcoming first impression for travelers while helping them connect with safe, reliable transportation. Our mission is simple: to improve the lives of our customers, drivers, and employees through innovative transportation solutions.
Why Join zTrip?
At WHC/zTrip, people are at the heart of our success. As the largest taxi company in the U.S., operating in 39 cities across 14 states, we continue to grow—and we’re looking for motivated team members who want to grow with us. If you’re dependable, customer‑focused, and enjoy working in a fast‑paced airport environment, this role is for you.
What We Offer As An Airport CSR
- Health, Dental, Vision & Life Insurance
- Paid Time Off
- Holiday Pay
- 401(k) Retirement Plan
- Monday–Friday: 9:00 AM–5:00 PM and 5:00 PM–last flight
- Part-Time Weekends: Saturday & Sunday, 10:00 AM–last flight
- Greet and assist travelers at Jacksonville International Airport
- Help customers locate and arrange ground transportation
- Educate passengers about zTrip services and our mission
- Provide clear directions, transportation guidance, and accessibility assistance
- Address customer questions and resolve concerns professionally