What are the responsibilities and job description for the Technical Program Manager (AWS & Agile) position at Ztek Consulting?
Job Role: Technical Program Manager
Location: Philadelphia, PA, 19102
Job Description:
Must Have Technical/Functional Skills
Technical Expertise
- Experience with Amazon Web Services (AWS).
- Skilled in Infrastructure as Code (IaC) using Terraform or CloudFormation.
- Proficiency in Kubernetes, Amazon EKS, containerization, and orchestration.
- Experience with CI/CD tools such as Jenkins, Git, and GitHub Actions.
- Strong grounding in Cloud Computing, IaaS, Cloud Operations, and Application Development.
- Solid analytical and problem-solving abilities.
Project & Delivery Management
- Proven ability managing large-scale, global IT projects.
- Expertise in SDLC, Agile, Scrum, and software project management.
Business & Leadership Skills
- Ability to manage global cross-functional teams.
- Strong communication, presentation, and stakeholder management capabilities.
- Demonstrated performance in team leadership and managing high-impact deployments.
Roles & Responsibilities
Key Responsibilities
Cloud Architecture & Engineering (Hands-On)
- Design and implement scalable, secure, and resilient AWS cloud infrastructures.
- Support cloud operations, incident response, and optimization of cloud workloads.
- Guide teams in implementing CI/CD pipelines using Jenkins, GitHub, and industry best practices.
Project & Program Management
- Lead end-to-end project delivery, from initiation to deployment, ensuring alignment with business objectives.
- Manage project scope, timelines, resources, risks, and financials.
- Ensure adherence to SLAs, KPIs, compliance requirements, and operational excellence frameworks.
- Coordinate across global cross-functional teams to deliver high-quality outcomes.
Stakeholder & Relationship Management
- Serve as the primary point of contact for business and technical stakeholders.
- Translate complex business requirements into actionable technical solutions.
- Drive effective communication, manage expectations, and ensure transparency throughout the project lifecycle.
Technical Leadership & Team Management
- Mentor technical teams in cloud engineering, DevOps, and ITSM best practices.
- Foster cross-team collaboration, problem-solving, and collaborative decision-making.
- Ensure documentation, governance, and delivery standards are consistently met.
Salary : $120,000 - $140,000