Quality/Safety Program Manager

Quality/Safety Program Manager

Location: Philadelphia, PA

Onsite Flexibility: Onsite

Contract Details:

• Position Type: Contract
• Start: As Soon As Possible

Job Summary:

The Quality/Safety Program Manager is responsible for leading quality management and safety compliance across all Operations & Maintenance (O&M) Contractor Work. This role ensures strict adherence to the Quality Management Plan (QMP), ISO 9001:2015 standards, and all OSHA, NFPA, and industry-specific safety regulations. This individual will oversee audits, inspections, risk assessments, and process improvements to ensure operational excellence, regulatory compliance, and a strong culture of safety. Additionally, 25% of this role will involve safety responsibilities, requiring a strong background in safety compliance and risk management. The ideal candidate will have experience integrating quality and safety programs to maintain high operational and regulatory standards.

Key Responsibilities:

Quality Management & Compliance:

• Serve as the independent authority overseeing all quality-related activities for the O&M Contractor.
• Maintain and enforce compliance with the Quality Management Plan (QMP) in alignment with ISO 9001:2015 standards.
• Conduct audits and inspections of work processes to ensure contractual, regulatory, and safety compliance.
• Review and assess facility operations for misalignment with contract requirements and develop mitigation strategies.
• Oversee and validate document control, data storage, and compliance records in accordance with quality and safety standards.
• Supervise and coordinate internal and third-party testing to ensure compliance with project specifications.
• Audit CMMS work tickets (QFM events) to confirm proper categorization, documentation, and issue resolution.
• Ensure corrective and preventive action plans (CAPA) are effectively implemented to address quality deficiencies.
• Support and prepare for external audits, regulatory inspections, and compliance reviews.

Safety Oversight & Risk Management (25% of Role):

• Develop and enforce safety programs, policies, and procedures in compliance with OSHA, NFPA, and other safety regulations.
• Conduct job hazard analysis (JHA), Lockout/Tagout (LOTO) assessments, and PPE certifications.
• Enforce preventative safety measures through training, coaching, and compliance checks.
• Investigate safety incidents, determine root causes, and implement corrective actions.
• Lead safety audits, workplace inspections, and risk assessments, ensuring compliance with workplace safety standards.
• Develop and implement safety training programs, ensuring all employees are properly trained in hazard identification and emergency response procedures.
• Maintain and report safety data metrics, tracking trends, and proposing improvements.
• Coordinate with O&M leadership, project safety managers, and regulatory bodies to ensure a culture of continuous safety improvement.
• Ensure environmental, hazardous materials, waste disposal, and recycling activities meet all safety and environmental standards.

Quality Program Manager Designation & Authority:

• The Quality Program Manager is the individual retained by the O&M Contractor with the authority and responsibility for quality management, quality system-related activities for all O&M Contractor Work, including the maintenance of, and compliance with the QMP.
• The Quality Program Manager shall be independent from staff and duties associated with the production of the O&M Contractor Work.
• The Quality Program Manager shall have undertaken training in the use and application of Quality Programs, including the application of International Organization for Standardization [ISO] 9001:2015, and possess a CMQ/OE certification.

Education Requirements:

• CMQ/OE certification (Certified Manager of Quality/Organizational Excellence) required
• ISO 9001:2015 training and certification required

Required Experience:

• Experience in quality management, safety compliance, or facility operations
• Strong knowledge of OSHA, NFPA, and industry-specific safety regulations
• Experience conducting audits, safety inspections, and risk assessments
• Experience with CMMS systems and work ticket audits
• 10 years of full-time paid experience required to qualify for CMQ/OE certification
• At least 5 years in the decision-making world required

Nice-to-Have Experience:

• Experience working in operations & maintenance (O&M) environments
• Prior experience in contractor oversight and vendor quality control

Required Skills:

• Ability to analyze data and implement quality and safety improvements
• Excellent communication and leadership skills, with the ability to work with diverse teams and stakeholders
• Strong problem-solving skills, capable of addressing complex quality and safety challenges
• Attention to Detail - Ensures strict compliance with quality and safety standards
• Critical Thinking & Problem-Solving - Ability to analyze risks, conduct audits, and implement improvements
• Leadership & Independence - Operates as an independent authority in quality and safety management
• Collaboration & Communication - Works effectively with contractors, facility managers, and safety teams
• Process Improvement - Continuously enhances quality and safety protocols
• Entrepreneurial Mindset - Takes ownership of responsibilities and drives initiatives forward

Preferred Skills:

• OSHA 30, CSP, or CHST certification is a plus

Benefits:

• Medical, Vision, and Dental Insurance Plans
• 401(k) Retirement Fund

About the Client:

Leading provider of intelligent building solutions. Offers a full range of systems and digital solutions to make buildings safer, more comfortable, efficient, and sustainable. Focused on helping clients achieve their mission goals and improve operational efficiency.

About GTT:

GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. As a Native American-owned, economically disadvantaged corporation, we highly value diverse and inclusive workplaces. Our clients are Fortune 500 banking, insurance, financial services, and technology companies, along with some of the nation's largest life sciences, biotech, utility, and retail companies across the US and Canada. We look forward to helping you land your next great career opportunity!

Job Number: 26-03051

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