What are the responsibilities and job description for the Datacenter Manager | L3 Data Center Tech - Manager position at Ztek Consulting INC?
Title : Datacenter Manager | L3 Data Center Tech – Manager
Location : Reno - NV - Onsite
Client : Cognizant
Contract : W2 contract only
pay rate $55 to $60 per on W2
Eligible Work Authorizations: U.S. Citizens (USC), Green Card holders, Green Card EAD, H-4 EAD, and other independent EAD holders.
Shift details : Night shift 8pm - 7am. 4 days a week with 10 hour shift with 1 hour lunch. Working days are Sunday - Wednesday or Wednesday - Saturday.
Description :
Lead daily technical activities and project builds within data center operations. Supervise and guide technicians, manage escalations, and coordinate with client management and supporting teams to deliver work in line with approved standards.
Key Responsibilities
• Act as the primary liaison between the technician team, service provider management, and client stakeholders.
• Prioritize work, assign tasks, and manage team workload across operational support and project builds.
• Review build documentation before project execution and resolve questions, gaps, and dependencies with relevant teams.
• Direct data center build activities and verify adherence to approved designs, procedures, and site standards.
• Serve as the technical escalation point for L1 and L2 technicians and provide advanced troubleshooting and ticket resolution.
• Coordinate with network, infrastructure, and other support teams on project execution and escalations.
• Define training paths aligned with operational standards and coach technicians to improve technical capability.
• Provide technical leadership and people supervision, including guidance on task execution and work quality.
• Track progress, communicate risks and blockers, and confirm completion and handover of assigned activities.
Required Skills and Experience
• 5 plus years of relevant experience in data center operations or infrastructure hardware support.
• Proven experience as a technical lead with responsibility for team supervision and workload coordination.
• Advanced troubleshooting skills across server hardware, connectivity, and data center deployment activities.
• Ability to review build documentation, guide technical teams, and communicate effectively with management and stakeholders.
Location : Reno - NV - Onsite
Client : Cognizant
Contract : W2 contract only
pay rate $55 to $60 per on W2
Eligible Work Authorizations: U.S. Citizens (USC), Green Card holders, Green Card EAD, H-4 EAD, and other independent EAD holders.
Shift details : Night shift 8pm - 7am. 4 days a week with 10 hour shift with 1 hour lunch. Working days are Sunday - Wednesday or Wednesday - Saturday.
Description :
Lead daily technical activities and project builds within data center operations. Supervise and guide technicians, manage escalations, and coordinate with client management and supporting teams to deliver work in line with approved standards.
Key Responsibilities
• Act as the primary liaison between the technician team, service provider management, and client stakeholders.
• Prioritize work, assign tasks, and manage team workload across operational support and project builds.
• Review build documentation before project execution and resolve questions, gaps, and dependencies with relevant teams.
• Direct data center build activities and verify adherence to approved designs, procedures, and site standards.
• Serve as the technical escalation point for L1 and L2 technicians and provide advanced troubleshooting and ticket resolution.
• Coordinate with network, infrastructure, and other support teams on project execution and escalations.
• Define training paths aligned with operational standards and coach technicians to improve technical capability.
• Provide technical leadership and people supervision, including guidance on task execution and work quality.
• Track progress, communicate risks and blockers, and confirm completion and handover of assigned activities.
Required Skills and Experience
• 5 plus years of relevant experience in data center operations or infrastructure hardware support.
• Proven experience as a technical lead with responsibility for team supervision and workload coordination.
• Advanced troubleshooting skills across server hardware, connectivity, and data center deployment activities.
• Ability to review build documentation, guide technical teams, and communicate effectively with management and stakeholders.
ABOUT Ztek
Website: www.ztekinc.com
Ztek Consulting Inc is a minority- and woman-owned business enterprise that leverages a unique blend of human talent, machine learning algorithms, and artificial intelligence to provide customized talent management solutions for clients. Ztek’s diversity-focused hiring models have proven successful, particularly in hiring veterans. The company's veteran-focused hiring and deployment program, Z-V.E.T, matches skilled veterans with clients' needs in various areas.
Disclaimer:
Ztek is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Ztek is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates.If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at hrd@ztekinc.com Please indicate the specifics of the assistance needed. Ztek encourages all interested and qualified candidates to apply for employment opportunities. Ztek does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. 1324b.
Website: www.ztekinc.com
Ztek Consulting Inc is a minority- and woman-owned business enterprise that leverages a unique blend of human talent, machine learning algorithms, and artificial intelligence to provide customized talent management solutions for clients. Ztek’s diversity-focused hiring models have proven successful, particularly in hiring veterans. The company's veteran-focused hiring and deployment program, Z-V.E.T, matches skilled veterans with clients' needs in various areas.
Disclaimer:
Ztek is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Ztek is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates.If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at hrd@ztekinc.com Please indicate the specifics of the assistance needed. Ztek encourages all interested and qualified candidates to apply for employment opportunities. Ztek does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. 1324b.
Salary : $55 - $60