What are the responsibilities and job description for the Business Analyst position at ZT Systems?
Who We Are
ZT Systems is an established multi-billion dollar technology company that has been in business more than 25 years. We are one of America’s fastest-growing private companies. At ZT Systems, we put people first, and from day one our team members take on an ownership mentality. We are passionate about teamwork, and the consistent high quality of our solutions differentiates us in the minds of our customers.
What We Do
ZT engineers hyperscale compute and storage solutions that are tailored to the unique workloads and business needs of our global datacenter customers. With the proven ability to deliver these solutions, ZT Systems is well positioned as the design, manufacturing and logistics partner of choice for hyperscale compute and storage customers.
What You’ll Do
The Customer Operations team is coordinates efforts among all internal groups to ensure we are aligned with our customer needs and can deliver on our commitments with the highest level of integrity. The role requires strong data analysis and problem-solving skills as well as a creative and inquisitive nature to identify opportunities and address challenges in a professional and confident manner., along with championing new processes and inspiring other improvements.
Responsibilities
• Coordinate with internal cross-functional teams including Procurement, Logistics, Sales, Business Planning, etc. to support customer requirements
• Perform data analysis to develop recommendations and improvements
• Measure business performance and drive corrective actions to ensure ZT meets or exceeds customer service requirements
• Independently resolve issues, using escalations when appropriate
• Communicate clearly with internal and external stakeholders
• Be flexible to support rapidly changing customer requirements in a positive manner
Requirements
• Basic understanding of operations
• Ownership mentality
• Bias to action
• Clear communicator
• Familiar with data analysis programs and techniques
• Ability to adjust priorities quickly in a fast-changing environment
• Project management experience
Minimum Qualifications
• Bachelor’s Degree preferably in Business, Supply Chain Management, or equivalent
• 0-3 years’ work experience (with degree)
ZT Systems offers a highly competitive salary commensurate with work experience and/or education, an excellent benefits program that includes a 401(k) plan, health and dental insurance, and paid time off.
We are an Equal Opportunity Employer (EOE) and do not discriminate against otherwise qualified applicants on the basis of race, color, creed, religion, ancestry, age, gender, marital status, national origin, disability or handicap, or veteran status. ZT Systems is a Drug-Free Workplace.
