What are the responsibilities and job description for the Technical Program Manager – Identity Access Management position at Zscaler?
About Zscaler
Zscaler accelerates digital transformation so our customers can be more agile, efficient, resilient, and secure. Our cloud native Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.
Here, impact in your role matters more than title and trust is built on results. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership and accountability.
We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges and want to make a positive difference on a global scale, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity.
Our Engineering team built the world’s largest cloud security platform from the ground up, and we keep building. With more than 100 patents and big plans for enhancing services and increasing our global footprint, the team has made us and our multitenant architecture today's cloud security leader, with more than 65 million users in 185 countries. Bring your vision and passion to our team of cloud architects, software engineers, security experts, and more who are enabling organizations worldwide to harness speed and agility with a cloud-first strategy.
We are developing a robust Identity Security program to secure internal services supporting our customer-facing products, focusing on non-human identities, shared accounts, privileged access, and Identity Governance & Administration (IGA). We seek a Technical Program Manager (TPM) with the technical expertise to connect security standards with practical implementation, driving these initiatives while collaborating with Product Security, Compliance, IT, and Engineering teams to accelerate adoption and ensure scalable, modern identity solutions. The TPM will join our Security Compliance team.
Responsibilities
This is a hybrid role, reporting in the San Jose, CA office 3 days a week. Reporting to the Director, Information Security Compliance, you'll be responsible for:
Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training.
The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) benefits.
Base Pay Range
$122,500 - $175,000 USD
At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.
Benefits
Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:
By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.
Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.
Pay Transparency
Zscaler complies with all applicable federal, state, and local pay transparency rules.
Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
Zscaler accelerates digital transformation so our customers can be more agile, efficient, resilient, and secure. Our cloud native Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.
Here, impact in your role matters more than title and trust is built on results. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership and accountability.
We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges and want to make a positive difference on a global scale, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity.
Our Engineering team built the world’s largest cloud security platform from the ground up, and we keep building. With more than 100 patents and big plans for enhancing services and increasing our global footprint, the team has made us and our multitenant architecture today's cloud security leader, with more than 65 million users in 185 countries. Bring your vision and passion to our team of cloud architects, software engineers, security experts, and more who are enabling organizations worldwide to harness speed and agility with a cloud-first strategy.
We are developing a robust Identity Security program to secure internal services supporting our customer-facing products, focusing on non-human identities, shared accounts, privileged access, and Identity Governance & Administration (IGA). We seek a Technical Program Manager (TPM) with the technical expertise to connect security standards with practical implementation, driving these initiatives while collaborating with Product Security, Compliance, IT, and Engineering teams to accelerate adoption and ensure scalable, modern identity solutions. The TPM will join our Security Compliance team.
Responsibilities
This is a hybrid role, reporting in the San Jose, CA office 3 days a week. Reporting to the Director, Information Security Compliance, you'll be responsible for:
- Executing Identity Security Initiatives: Drive key programs like non-human identity lifecycle, privileged access management, and IGA onboarding by coordinating across Product Security, and Engineering teams
- Accelerating Delivery: Collaborate with Product Managers, Engineering leaders and IT to validate solutions, integrate systems, and break down complex projects into continuous delivery for faster adoption
- Streamlining Processes: Operationalize identity security standards into practical workflows, integration patterns, and scalable processes, while enhancing credential rotation and onboarding efficiency
- Enabling App & Service Onboarding: Simplify onboarding of applications and services into IGA workflows and support transitions away from static credentials
- Improving Documentation & Alignment: Develop clear project plans, JIRA tickets, and technical guides while maintaining stakeholder alignment across Product Security, Compliance and Engineering
- 8 years of expertise in technical program management, IAM/security engineering, or program delivery for security/compliance
- Strong grasp of IAM concepts, including OAuth2/OIDC, SAML, PKI, secrets management, non-human identities, and privileged access
- Familiarity with IGA platforms like SailPoint, Saviynt, Okta, Hashicorp Vault and app/service onboarding practices
- Proven ability to work closely with engineering teams; experience with lightweight automation/tools is advantageous
- Demonstrated skill in simplifying technical concepts, driving cross-functional programs, and developing scalable enablement materials
- Prior experience as a Product Manager or Development Lead on complex Identity and Access Management (IAM) initiatives
- Experience with product-focused companies, emphasizing internal resilience, scalability, and security
- Background in consulting as an architect, with broad exposure to various IAM implementations
Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training.
The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) benefits.
Base Pay Range
$122,500 - $175,000 USD
At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.
Benefits
Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:
- Various health plans
- Time off plans for vacation and sick time
- Parental leave options
- Retirement options
- Education reimbursement
- In-office perks, and more!
By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.
Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.
Pay Transparency
Zscaler complies with all applicable federal, state, and local pay transparency rules.
Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
Salary : $122,500 - $175,000