Luxury Highrise Community Manager

Join the ZRS team at a new luxury high-rise apartment community featuring 427 units in Downtown Miami. This is an exciting opportunity for an experienced Property Manager to lead lease-up efforts, drive financial performance, and deliver an exceptional resident experience. http://www.excelmiami.com/

The Property Manager is responsible for the overall success of the community, including leasing, financial management, team leadership, resident relations, marketing, maintenance, and day-to-day operations. This position reports directly to the Regional Manager.

Responsibilities:

Lease-Up & Revenue Management

• Lead lease-up efforts and execute strategies to achieve occupancy and revenue goals.
• Develop creative social media strategies to increase brand awareness and drive leasing traffic.
• Maximize rental income through effective pricing, leasing, and revenue management strategies.
• Monitor market conditions, competitor activity, and pricing trends.
• Oversee rent collection, fee processing, and financial deposits.
• Drive resident retention through exceptional customer service and engagement initiatives.

Financial Management

• Prepare and manage annual operating budgets.
• Analyze financial statements, operational reports, and performance metrics.
• Monitor expenses and identify cost-saving opportunities.
• Prepare monthly variance reports and financial summaries.
• Review and approve vendor invoices, ensuring proper coding and documentation.

Marketing & Leasing

• Develop and implement marketing strategies to attract qualified prospects.
• Partner with marketing teams to maintain online listings and advertising campaigns.
• Support outreach efforts, resident events, and community branding initiatives.
• Track leasing performance and adjust strategies as needed to achieve goals.

Team Leadership

• Recruit, train, coach, and develop on-site team members.
• Provide leadership to leasing, maintenance, and administrative staff.
• Conduct performance evaluations and support professional development.
• Foster a positive, collaborative, and customer-focused culture.

Resident Relations & Operations

• Deliver an exceptional resident experience and maintain a strong sense of community.
• Address resident concerns and service requests promptly and professionally.
• Oversee daily property operations, including leasing, maintenance, rent collection, and resident services.
• Maintain accurate records and complete month-end and year-end reporting requirements.

Property Maintenance & Compliance

• Partner with the maintenance team to ensure timely completion of work orders, make-readies, and move-ins.
• Conduct routine property inspections to maintain community standards.
• Ensure compliance with Fair Housing regulations and all federal, state, and local laws.
• Maintain vendor relationships and oversee contracted services.

Qualifications

• Minimum 3 years of multifamily property management experience, including at least 2 years as a Property Manager preferred.
• Experience managing lease-up communities, luxury multifamily assets, or high-rise properties preferred.
• Strong background in budgeting, financial reporting, P&L management, and revenue optimization.
• Experience with revenue management software.
• Experience with the Live Local program a plus
• Proficiency with OneSite/RealPage preferred.
• Knowledge of property management accounting principles.
• Proven leadership, team-building, and customer service skills.
• Excellent verbal and written communication abilities.
• Ability to work evenings, weekends, and holidays as business needs require.

Why Join Us?

This is a unique opportunity to lead a premier new construction high-rise community in one of Miami's most sought-after neighborhoods. The successful candidate will play a key role in establishing the community's reputation, driving lease-up success, and delivering an exceptional living experience for residents.

We are an Equal Opportunity Employer 

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