What are the responsibilities and job description for the Quality Engineer position at ZRG Careers?
Quality Engineer
Kernersville, North Carolina
The Quality Engineer supports the Tex-Tech Coatings (TTC) division, ensuring compliance with quality certifications, managing audits, and driving continuous improvement in supplier and customer quality.
Key Responsibilities
· Lead and support quality certifications (ISO/IEC 17025, IATF16949, AS9100).
· Manage document control: creation, revision, and maintenance of quality documentation, processes, and standards.
· Coordinate and conduct internal audits; manage customer and supplier audits.
· Serve as primary quality contact for assigned customers.
· Respond to customer concerns, returns, and credit requests.
· Lead/assist in root cause analysis (RCA) and develop corrective action strategies.
· Create and distribute Quality Alerts.
· Approve and maintain visual inspection standards, physical testing specifications, and customer-specific requirements.
· Monitor quality reporting data, customer scorecards, and returns/allowances metrics.
· Participate in Material Review Board (MRB) for material disposition.
· Support Certificate of Analysis (COA) for raw materials and finished goods.
· Assist with FMEA, Control Plan maintenance, and MSA processes.
· Collaborate with process engineers and managers to ensure compliance and continuous improvement.
Education & Skills
· Bachelor’s Degree in Engineering or related technical field.
· 5 years in manufacturing, quality engineering, or industrial environment.
· Experience with Quality Management Systems (ISO/IEC 17025, IATF16949, AS9100).
· Proficiency in Minitab or statistical analysis software.
· Knowledge of Lean Six Sigma methodology (Green Belt/Black Belt preferred).
· Strong skills in auditing, supplier quality management, and corrective action planning.
· Excellent communication, leadership, and problem-solving abilities.