What are the responsibilities and job description for the Oracle Cloud EPM Analyst position at ZRG Careers?
About the Company
At Switch, we don’t just design, build and operate data centers—we are enabling the technology of the future. Led by Founder & CEO, Rob Roy, we believe in revolutionary innovation, operational excellence and the principle of karma. Switch is where talented people come together to EVOLVE the digital world. We believe that innovation isn’t just about technology—it’s about the people, culture, and purpose that make it happen. Every Switch team member contributes to a mission greater than themselves: to create the world’s most advanced digital infrastructure that powers the progress of humanity.
About the Role
As an Oracle Cloud EPM Analyst at Switch, you will be part of a world-class team that operates in excellence, delivering mission-critical solutions that redefine what’s possible in AI, cloud and enterprise data center needs. Your work will directly impact the future of technology and the sustainable growth of the Internet. Switch is modernizing its core operations, and this role will lead the design, implementation, and testing of Oracle Fusion ERP. In the first year, you’ll focus on rolling out key modules that streamline processes and build the foundation for growth. Beyond implementation, you’ll shape how Switch uses ERP to drive innovation, efficiency, and smarter decisions.
Responsibilities
- Drive next-level innovation to support our mission-critical infrastructure.
- Work in a fast-paced, high-impact environment where execution is key.
- Leverage cutting-edge technology and sustainable design principles to create world-class solutions.
- Uphold Switch’s Karma philosophy— leading with integrity and empowering those around you.
Specific responsibilities include the following:
- Administer OCI resources (compute, storage, networking).
- Monitor performance, availability, and incidents; coordinate with Oracle.
- Perform patching, upgrades, backups, recovery, and DR planning.
- Manage SaaS environments (ERP, HCM, SCM) ensuring stability.
- Own environment strategy, refresh cycles, and cutovers.
- Govern release and migration processes for patches/integrations.
- Partner with Oracle and internal teams on quarterly updates.
- Define governance standards (naming conventions, refresh protocols, access).
- Support DevOps, CI/CD, and testing automation.
- Maintain documentation and dashboards.
- Collaborate with business and support teams during releases.
Qualifications
- Bachelor’s degree in IT, Computer Science, Engineering, or related field.
Required Skills
- 7–10 years in system administration and ERP environment/release management.
- Must have Hands-on experience with Oracle Cloud Infrastructure (OCI) and Oracle SaaS (ERP, HCM, SCM).
- Strong knowledge of Linux/Unix administration, networking, and cloud monitoring.
- Experience with ERP SaaS environment management, release strategy, and quarterly updates.
- Familiarity with automation and DevOps tools (Terraform, Ansible, Jenkins, CI/CD).
- Strong troubleshooting, incident management, and project coordination skills.
- Knowledge of ITIL change/release management.
Preferred Skills
- Preferred: Oracle Cloud Infrastructure (OCI), ITIL, or PMP certifications.