Global Senior Manager, Physical Security and Safety

What You Can Expect
You will lead Zoom's global physical security and safety program. You'll shape strategy across 70 locations, partnering with cross-functional teams. You will build a culture of safety that protects people and operations worldwide.

About the Team
Our team safeguards Zoom's people, facilities, and assets globally. We collaborate across Real Estate, Facilities, and Legal to embed security into everything we do. We exist to ensure every Zoomie feels safe.

Responsibilities

• Leading the global physical security program — including access control, visitor management, badging, security systems, and guard operations across all Zoom locations.

• Directing environmental health and safety functions, encompassing emergency response, business continuity, and crisis management in partnership with cross-functional stakeholders

• Developing and implementing security policies, procedures, and risk-mitigation strategies that align with organizational growth and facility design

• Managing vendor relationships, law enforcement partnerships, and budget allocation to ensure cost-effective, high-impact security operations

• Building and mentoring a geographically distributed security team while driving security awareness training and workplace violence prevention initiatives

What We're Looking For

• Have 10 years of experience in corporate physical security, including 5 years leading global, multi-site security operations

• Demonstrate experience developing and implementing physical security programs for technology companies with distributed facilities

• Apply working knowledge of security technologies such as access control systems, video surveillance, intrusion detection, and security operations centers

• Lead crisis management, emergency response, and business continuity planning efforts across multiple geographies

• Build and develop security teams across multiple locations, fostering collaboration and accountability

• Communicate effectively and influence stakeholders at all organizational levels, including senior leadership and external agencies

• Non-Essential: Hold professional security certifications such as CPP or PSP, or equivalent practical experience

• Non-Essential: Possess a degree in Criminal Justice, Security Management, or a related field — or equivalent practical experience

Salary Range or On Target Earnings:

Minimum:

Maximum:

In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.

Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.

We also have a location based compensation structure; there may be a different range for candidates in this and other locations

At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!

Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways.

About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.

Our Commitment

At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step.

If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.

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