What are the responsibilities and job description for the Human Resources Business Partner position at ZOOK?
At ZOOK, our people are at the center of our success. This role offers the opportunity to make a meaningful impact on employee experience, organizational effectiveness, and business performance while supporting a collaborative and safety-focused manufacturing environment. You will be the main point-of-contact for all U.S. based employees for any HR processes, while still having a manager and team to rely on for collaboration and assistance.
About the Role:
We're looking for an experienced and people-focused Human Resources Business Partner (HRBP) to support our manufacturing operations and help drive a positive, high-performing workplace culture based out of our Chagrin Falls, OH location. In this role, you'll partner closely with leaders and employees to provide both strategic guidance and day-to-day HR support across the employee lifecycle.
You'll play a key role in talent acquisition, employee engagement, performance management, compensation and benefits administration, compliance, and workforce planning. Success in this position requires strong business acumen, sound judgment, and a genuine passion for supporting employees while helping the organization achieve its goals.
You'll play a key role in talent acquisition, employee engagement, performance management, compensation and benefits administration, compliance, and workforce planning. Success in this position requires strong business acumen, sound judgment, and a genuine passion for supporting employees while helping the organization achieve its goals.
What You'll Do:
Partner with Leaders and Employees:
Partner with Leaders and Employees:
- Serve as a trusted HR partner to managers and employees across the manufacturing facility.
- Provide guidance on employee relations, performance management, workforce planning, and organizational needs.
- Support staffing assessments, employee development, succession planning, and change initiatives.
Talent Acquisition & Onboarding:
- Lead recruiting efforts from sourcing and interviewing through hiring and onboarding.
- Coordinate background checks, employment eligibility verification, and new hire orientation.
- Help create an exceptional onboarding experience that sets employees up for success.
Employee Relations & Engagement:
- Foster a respectful, inclusive, and engaging work environment.
- Support employee recognition, appreciation programs, and engagement initiatives including employee engagement events throughout the year.
- Address employee concerns and conduct investigations when needed.
- Coordinate disciplinary actions and terminations in partnership with leadership.
Performance & Development:
- Support performance review processes, development planning, and performance improvement initiatives.
- Coordinate and deliver training programs related to HR policies, compliance, and employee development.
Compensation, Benefits & Payroll:
- Administer employee benefits programs, including medical, life insurance, disability, retirement plans, and employee assistance programs.
- Manage open enrollment and employee benefit changes throughout the year.
- Own payroll administration and support in annual compensation review processes.
Compliance & HR Operations:
- Maintain accurate employee records, HR files, and job descriptions.
- Ensure compliance with federal, state, and local employment laws and regulations, including FMLA, ADA, EEO, and COBRA.
- Develop, implement, and maintain HR policies and procedures.
- Track, analyze, and report on key HR metrics to support business decisions.
- Stay current on employment law updates, HR trends, and best practices.
Safety & Workplace Well-Being:
- Participate on the plant safety committee and support workplace safety initiatives.
- Assist with workers' compensation, occupational health, and safety-related programs.
What We're Looking For:
Required Qualifications:
- Bachelor's degree in Human Resources, Business Administration, or a related field.
- Strong knowledge of federal and state employment laws and HR best practices.
- Experience supporting HR functions in a manufacturing, industrial, or operations environment.
- Excellent communication, relationship-building, conflict resolution, and problem-solving skills.
- Strong organizational skills with the ability to manage multiple priorities and deadlines.
- Proficiency with Microsoft Office and HRIS systems.
Preferred Qualifications:
- HR certification (SHRM-CP, SHRM-SCP, PHR, or SPHR).
- Experience with ADP or similar HRIS platforms.
- Experience with ERP systems.
- Knowledge of change management principles and workforce planning.
What Success Looks Like:
The ideal candidate is approachable, trustworthy, and solutions-oriented. They build strong relationships across the organization, handle confidential information with discretion, and create an environment where employees feel valued, respected, and supported. They are equally comfortable addressing day-to-day HR needs and contributing to long-term business objectives.
The ideal candidate is approachable, trustworthy, and solutions-oriented. They build strong relationships across the organization, handle confidential information with discretion, and create an environment where employees feel valued, respected, and supported. They are equally comfortable addressing day-to-day HR needs and contributing to long-term business objectives.